Sign in

Terms of Service

Last Updated: January 2025

TriplyPro.com (“Triply Pro,” “we,” “us,” or “our”) respects the privacy of its users (“user” or “you”) whether they use our website located at TriplyPro.com, including other media forms and media channels related or connected thereto (collectively, the “Website”) to order services from Triply Pro. By using TriplyPro.com (including its related sites, services, and tools), you agree to the following terms.

Terms of Use Agreement

This Terms of Use Agreement (“Agreement”) constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“user” or “you”) and TriplyPro.com and its affiliated companies (collectively, “Triply Pro,” “we,” “us,” or “our”), concerning your access to and use of the TriplyPro.com website as well as any other media form or media channel related or connected thereto (collectively, the “Website”).

The Website allows parking facilities and operators (“Service Providers”) to market and offer parking services for sale, and allows customers to search for and purchase such services (“Triply Pro Services”). The Triply Pro Services are hosted in the United States.

BY ACCESSING OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE WEBSITE.


Eligibility

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of and be directly supervised by their parent or guardian to use the Website. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the Website.

Persons under the age of 13 are not permitted to register for the Website or use the Triply Pro Services.



Acceptance of Terms

You accept and agree to be bound by this Agreement by:

  • Acknowledging such acceptance during the registration process (if applicable)
  • Completing a booking or purchase on the Website
  • Continuing to use the Website

If you do not agree to abide by this Agreement, or to modifications that Triply Pro may make to this Agreement in the future, do not use or access the Triply Pro Services or the Website.


Our Service Offering

TriplyPro.com operates as a marketplace platform that aggregates off-site airport parking locations and services nationwide. Triply Pro does not own, operate, or control the parking facilities listed on our platform. All parking services are provided by independent third-party Service Providers.

Service Providers are obligated by Triply Pro to comply with all applicable federal, state, and local laws, rules, regulations, and standards pertaining to the provision, sale, marketing, and safety of parking services.

Limitation of Liability for Vehicle and Property

Neither Triply Pro nor its Service Providers shall be held liable for any of the following:

  • Theft of or damage to your vehicle
  • Theft of or damage to items left inside your vehicle
  • Theft of or damage to any other personal property
  • General injuries or personal injuries sustained while on Service Provider property

Any claims related to vehicle damage, theft, or personal injury must be directed to the Service Provider (parking facility) that serviced your reservation. Triply Pro is not a party to and does not adjudicate such claims.


Parking Protection

All protection plans offered on TriplyPro.com, or through any affiliates or subsidiaries, are offered exclusively by Park Guard Inc. The administration of all protection plans and the processing of claims are managed by a licensed third party.

By opting in—or, in certain instances, by failing to opt out—you expressly agree to Park Guard Inc.’s Terms of Use governing these plans. These Terms of Use may be updated at any time, and it is your responsibility to review the most current version of the Terms at the time of opting into a protection plan.

The applicable Terms of Use can be reviewed at: https://www.parkguard.com/terms-of-use-triplypro

If you have a protection plan and need to start a claim, please visit: https://www.parkguardclaims.com/triplyproclaims


Reservations and Bookings

Cancellation Policy

All bookings made on TriplyPro.com may be canceled provided the cancellation is submitted at least 24 hours prior to your scheduled check-in time.

Cancellations cannot be processed within 24 hours of your scheduled check-in time. No exceptions will be made.

By completing a booking on TriplyPro.com, you acknowledge and agree to this 24-hour cancellation requirement.

What Is Refundable

In the event of an eligible cancellation (submitted 24 hours or more before your scheduled check-in time), only the parking subtotal is eligible for refund.

The following are non-refundable under any circumstances:

  • Service fees
  • Parking protection fees
  • Any add-on services purchased

What Is Not Refundable

  • Bookings canceled within 24 hours of scheduled check-in time
  • Unused parking days (no partial refunds will be issued if you depart earlier than your reserved dates)
  • Extensions or additional parking time not booked through TriplyPro.com
  • Service fees and parking protection fees, regardless of cancellation timing

Modifications

TriplyPro.com does not offer direct modifications to existing bookings. To change your travel dates, you must cancel your existing reservation and create a new booking. The cancellation policy applies to the original booking—cancellations must be submitted at least 24 hours before your originally scheduled check-in time to be eligible for a refund of the parking subtotal.

Extensions and Overstays

Any extensions to your parking duration that are not booked through TriplyPro.com will be charged directly by the parking facility at their prevailing daily or hourly rate. Triply Pro is not responsible for, and does not process refunds related to, charges assessed directly by parking facilities for unbooked time.

Reservation Relocation

In rare circumstances, due to unforeseen events including but not limited to facility capacity constraints, maintenance, or operational issues, your reservation may need to be relocated to a comparable nearby parking facility. Triply Pro will coordinate any such relocation to ensure minimal disruption to your travel plans. Relocation to a comparable facility does not entitle the customer to a refund.


Ordering and Payment

All orders are placed online through the Website. Buyers are billed directly by Triply Pro for their orders, and “Triply Pro” or “TriplyPro.com” will be the name that appears on your payment records.

Triply Pro shall not in any manner be considered the seller of parking services. We act as a marketplace connecting customers with independent Service Providers.

On occasion, payment information may be provided to Service Providers for direct billing. You will be notified at the time of purchase if the Service Provider will be billing you directly. In such cases, you authorize Triply Pro to transfer your payment information to the Service Provider for processing.


Payment Methods

We accept all major credit cards for online services. All TriplyPro.com transactions are processed securely through Stripe with industry-standard SSL encryption.

Accepted payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover

To protect against fraud, the billing address on your order must match the billing address associated with your payment method.


Pricing and Information Disclaimer

All prices displayed on TriplyPro.com are subject to change without notice. While we make every effort to display accurate pricing and service information, all prices and facility details are provided to us by our Service Providers.

In the event that a service is listed at an incorrect price or with incorrect information due to typographical errors, data transmission errors, or inaccurate information received from Service Providers, Triply Pro and/or the Service Provider reserves the right to refuse or cancel any bookings placed for such service.

This right applies regardless of whether the booking has been confirmed and/or your payment method has been charged. If your payment method has been charged and your booking is subsequently canceled due to incorrect Service Provider information, Triply Pro will issue a refund to your original payment method.

All pricing, rates, and availability are subject to real-time availability from the Service Provider and are not guaranteed until your booking is confirmed.


User Accounts

Account Registration

To access certain features of the Website, you may be required to register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe:

  • Violates this Agreement
  • Is harmful to other users, Service Providers, or third parties
  • Is fraudulent or illegal
  • Is otherwise objectionable at our sole discretion

You may terminate your account at any time by contacting us.


User Conduct

You agree not to use the Website to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false, misleading, or fraudulent booking information
  • Make reservations you do not intend to use
  • Attempt to gain unauthorized access to the Website or its systems
  • Interfere with the proper functioning of the Website
  • Engage in any conduct that restricts or inhibits other users from using the Website
  • Use any automated means (bots, scrapers, etc.) to access the Website without our permission
  • Collect or harvest user information without consent
  • Post or transmit any harmful, threatening, abusive, or defamatory content
  • Impersonate any person or entity
  • Circumvent, disable, or otherwise interfere with security-related features of the Website


Intellectual Property

Our Content

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Triply Pro, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with this Agreement.

Restrictions

You may not:

  • Reproduce, distribute, modify, or create derivative works of the Website
  • Use the Website for any commercial purpose without our written consent
  • Remove any copyright, trademark, or other proprietary notices
  • Frame or mirror any portion of the Website
  • Use any Triply Pro trademarks, logos, or branding without prior written permission



Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Triply Pro. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Triply Pro shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party websites or services.



Disclaimer of Warranties

THE WEBSITE AND TRIPLY PRO SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TRIPLY PRO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Availability or uninterrupted access to the Website

Triply Pro makes no warranty or representation regarding the quality, safety, legality, or suitability of any parking facility listed on our platform. Customers are encouraged to review facility details, ratings, and reviews prior to booking.



Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIPLY PRO SHALL NOT BE LIABLE FOR ANY OF THE FOLLOWING, REGARDLESS OF WHETHER TRIPLY PRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:

  • Lost profits or revenue
  • Loss of business or business opportunities
  • Consequential damages
  • Special damages
  • Indirect damages
  • Punitive damages
  • Incidental damages

Triply Pro shall not be liable for services not being available, system outages, or for lost or corrupted data.

THE CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF SERVICES THROUGH TRIPLYPRO.COM, TRIPLY PRO’S TOTAL LIABILITY SHALL NOT EXCEED THE AGGREGATE DOLLAR AMOUNT PAID BY THE CUSTOMER FOR THE SPECIFIC BOOKING GIVING RISE TO SUCH LIABILITY.

Any claims arising out of or related to bookings made on TriplyPro.com must be brought within one (1) year of the date the cause of action arose.



Indemnification

You agree to defend, indemnify, and hold harmless Triply Pro, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your violation of this Agreement
  • Your use of the Website or Triply Pro Services
  • Your violation of any rights of a third party
  • Any content you submit to the Website
  • Your use of any parking facility booked through the Website



Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any claim, dispute, or controversy (whether in contract, tort, or otherwise) arising from or relating to this Agreement or the Triply Pro Services shall be resolved exclusively and finally by binding arbitration.

The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall take place in Suffolk County, Massachusetts, unless you and Triply Pro agree otherwise.

Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between Triply Pro and you individually. You agree that:

  • No arbitration or proceeding shall be joined with any other
  • There is no right or authority for any dispute to be arbitrated on a class-action basis
  • There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons

Exceptions: Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court’s jurisdiction. Either party may also seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.



Governing Law and Jurisdiction

This Agreement and any bookings made hereunder shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles.

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the federal and state courts located in Suffolk County, Massachusetts, for the purposes of any suit, action, or proceeding arising out of or related to this Agreement or any booking made through TriplyPro.com.



Changes to Terms

Triply Pro reserves the right to modify or update this Agreement at any time, at our sole discretion. Any changes will be posted on this page with an updated “Last Updated” date.

Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Agreement.

We encourage you to review this Agreement periodically to stay informed of updates.


Severability

If any provision of this Agreement is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of this Agreement shall remain in full force and effect.


Waiver

The failure of Triply Pro to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by Triply Pro.


Entire Agreement

This Agreement, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitutes the entire agreement between you and Triply Pro regarding the use of the Triply Pro Services and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.


Assignment

You may not assign or transfer this Agreement or your rights hereunder, in whole or in part, without the prior written consent of Triply Pro. Triply Pro may assign this Agreement at any time without notice to you.


Contact Us

If you have any questions about this Agreement, please contact us:

Email: support@triplypro.com Phone: [Your Phone Number] Mailing Address: [Your Business Name] [Your Street Address] [City, State ZIP]